All Systems Operational
Messaging platform (MyMSP) Operational
90 days ago
99.92 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Message delivery queue Operational
90 days ago
99.76 % uptime
Today
Operator network Operational
90 days ago
100.0 % uptime
Today
Incident Information Manager (IIM) Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
SMS services Operational
90 days ago
100.0 % uptime
Today
Interactive Voice Response (Talsvar) Operational
90 days ago
100.0 % uptime
Today
Voter Operational
90 days ago
100.0 % uptime
Today
Riskanalys Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 19, 2020

No incidents reported today.

Sep 18, 2020
Completed - The scheduled maintenance has been completed and all components are fully operational again.

Start time: 2020-09-17 22:00
End time: 2020-09-18 00:45
Sep 18, 00:54 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Preliminary End time: 2020-09-17 23:00

Affected components:
API
Message delivery queue

Impact:
The delivery time of some messages could increased during the maintenance.
The API might be inaccessible during short periods of time.
Sep 17, 22:01 CEST
Scheduled - Dear Client,

We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our messaging platform (myMSP) we will be performing maintenance at the time specified below.

Start time: 2020-09-17 22:00
End time: 2020-09-17 23:00

Affected components:
API
Message delivery queue

Impact:
The delivery time of some messages could increased during the maintenance.
The API might be inaccessible during short periods of time.

We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly.

Please contact support@21st.se should you require further information or assistance.

Sincerely,
21st Century Mobile
Sep 17, 10:00 CEST
Sep 17, 2020
Sep 16, 2020

No incidents reported.

Sep 15, 2020
Resolved - Our Messaging platform (myMSP) experienced delivery issues between 2020-09-15 09:17 and 10:05. The API was accessible but messages where not being sent or delivered.

The issue has been resolved. All queued messages have been sent and delivered.

Issue start: 2020-09-15 09:17
Issue resolved: 2020-08-21 10:05
Cause: Temporary software issue.
Impact: Delivery of messages delayed. No messages where lost.
Sep 15, 10:23 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 10:12 CEST
Investigating - Our Messaging platform (myMSP) is experiencing delivery issues. The API is accessible but messages are not being sent or delivered.

A fix has been implemented which resolved the issue. All queued messages will be delivered shortly.

Issue start: 2020-09-15 09:17
Issue resolved: 2020-08-21 10:05
Cause: Temporary software issue.
Impact: Delivery of messages delayed. No messages where lost.
Sep 15, 09:15 CEST
Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020

No incidents reported.

Sep 8, 2020

No incidents reported.

Sep 7, 2020

No incidents reported.

Sep 6, 2020

No incidents reported.

Sep 5, 2020

No incidents reported.