Messaging platform (myMSP) delivery delays

Incident Report for 21st Century Mobile

Resolved

The issue has been resolved. All queued messages have been sent and delivered.

Issue start: 2024-02-14 22:14
Issue resolved: 2024-02-14 23:47
Cause: Issue at hosting partner's data center is causing outbound message queue to be inoperable.
Impact: Delivery of messages delayed. No messages where lost.

Posted Feb 15, 2024 - 00:00 CET

Investigating

Our Messaging platform (myMSP) is experiencing delivery issues. The API is accessible but messages are not being sent or delivered.

Our team is working to resolve this issue. We will notify you as soon as more information is available.

Issue start: 2024-02-14 22:14
Cause: Issue at hosting partner's data center is causing outbound message queue to be inoperable.
Impact: Delivery of messages is delayed.

Posted Feb 14, 2024 - 22:41 CET

This incident affected: Messaging platform (MyMSP) (Message delivery queue).